Banks and Branches Limitations

Please be aware of the following limitations when using the Banks and Branches Integrator.

Address Number Field

The Address Number field cannot be updated. It is used as a unique identifier for an address line and any attempts to update it will result in error.

When attempting to update the Address Number, the underlying Oracle REST API actively rejects the payload and returns a "Site Number cannot be updated" error. This rejection occurs regardless of whether your Oracle profile options are configured to allow updates of the Address Number.

If you are a customer who is able to update this field natively within the Oracle UI, please contact our Support team and share your exact methodology. We will use this information to validate your approach against the REST API before considering any exceptions or changes to the integrator.

Address Descriptive Flexfields (DFFs)

Currently, Address DFFs are not supported within the Banks and Branches integrator.

If your organization relies on Address DFFs and you would like to see this functionality added in a future release, please log a support call with our team to register your interest.

Branch Number Type, Bank Branch Type and RFC Identifier

These columns cannot be updated due to a bug in the Oracle REST web service. We have logged a Service Request with Oracle to address this issue and will be rectified when Oracle provides a fix.