Correcting the Errors and Re-uploading

Transactions that have been rejected by the Import process have a status of ‘Error’. These transactions can be deleted using the Integrator and then corrected to be uploaded again for Import.

  1. Change the Upload Action to ‘Delete’ and upload. Make sure that the Transaction Reference ID is populated.

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  2. If the Delete is successful, the Batch Status will return as ‘Deleted’ and the values from the Transaction Reference ID column should be deleted as well.

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  3. Correct the values that caused the Import process to reject the transaction and re-upload. Make sure to change the Upload Action to ‘Create’, you do not need to clear the Status.

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  4. The transaction will be uploaded with a ‘Pending’ status ready to be Imported again. Repeat the process of the Refresh Import Results# functionality to see the result of the Import.

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